All Systems Operational
Uptime over the past 90 days. View historical uptime.
Cloud Hosted Services Operational
90 days ago
99.98 % uptime
Today
Spark LMS (UK) ? Operational
90 days ago
99.98 % uptime
Today
Spark LMS (EU) ? Operational
90 days ago
99.98 % uptime
Today
Ignite Authoring Tool ? Operational
90 days ago
100.0 % uptime
Today
EnTraS Learning Management System Operational
90 days ago
99.99 % uptime
Today
EnTraS LMS ? Operational
90 days ago
99.99 % uptime
Today
EnTraS Mail Operational
90 days ago
99.99 % uptime
Today
EnTraS ADFS Operational
90 days ago
99.98 % uptime
Today
EnTraS Hosting Operational
90 days ago
99.99 % uptime
Today
EnTraS Content1 Operational
90 days ago
99.99 % uptime
Today
EnTraS Content2 Operational
90 days ago
99.97 % uptime
Today
EnTraS Content3 Operational
90 days ago
99.99 % uptime
Today
EnTraS Content4 Operational
90 days ago
99.99 % uptime
Today
EnTraS Content5 Operational
90 days ago
99.99 % uptime
Today
Berlin Hosted Services Operational
90 days ago
99.99 % uptime
Today
Customer Lounge ? Operational
90 days ago
99.99 % uptime
Today
WebShop ? Operational
90 days ago
99.99 % uptime
Today
WebShop Player ? Operational
90 days ago
99.99 % uptime
Today
Sponge Support Portal ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 21, 2024

No incidents reported today.

Nov 20, 2024

No incidents reported.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024
Temporary Spark LMS (UK) outage
Resolved - The Spark LMS (UK) experienced a temporary loss of service for approximately 30 minutes from 13:15 GMT.

This was caused by a code release which triggered database migrations that ran inefficiently and consumed more computing resourced than was expected, slowing Spark down and eventually triggering timeout errors to users. Sponge engineers identified the cause and took necessary steps to address this incident and returned Spark to full operation at 13:42GMT.
Nov 14, 13:00 GMT
Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024
Spark LMS (EU Region) Maintenance
Completed - The scheduled maintenance has been completed / Die planmäßige Wartung ist abgeschlossen.
Nov 11, 18:00 GMT
Update - We continue to check the maintenance points / Wir kontrollieren weiterhin die Wartungspunkte
Nov 11, 17:20 GMT
Verifying - Verification is underway for the LMS maintenance / Die Überprüfung der LMS-Wartung ist im Gange
Nov 11, 17:16 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Derzeit finden planmäßige Wartungsarbeiten statt. Wir werden bei Bedarf Aktualisierungen bereitstellen.
Nov 11, 17:00 GMT
Scheduled - The Spark EU application will undergo some essential maintenance on 11th November at 17:00 GMT (18:00 CET). This will last for up to one hour and may result in up to 5 minutes of system unavailability. Thank you for your understanding and patience during this time.

Die Spark EU-Anwendung wird am 11. November um 17:00 Uhr GMT (18:00 Uhr MEZ) einer grundlegenden Wartung unterzogen. Dies wird bis zu einer Stunde dauern und kann dazu führen, dass das System für bis zu 5 Minuten nicht verfügbar ist. Wir danken Ihnen für Ihr Verständnis und Ihre Geduld während dieser Zeit.
Nov 7, 11:26 GMT
Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

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